The clinic answers, even when the room is full.
The appointment reminder goes by text
The day before, from the clinic's number, with a template you write once.
The line knows your hours
During treatments and after closing, the call goes to voicemail instead of ringing in the room.
The message gets read between two patients
Transcribed and searchable. A name, a renewal request, readable in ten seconds.
A greeting that routes
Press 1 to book, 2 for a renewal. Routine requests reach the right place.
The practitioner's cell stays private
The clinic's number rings a mobile during chosen hours. The personal number is never exposed.
Several practitioners, one line
Three seats included, the next at $3–7 CAD. Each person answers from their browser.
What breaks today
A no-show costs a time slot nobody buys back.
The practitioner hands out a personal cell for lack of an option.
Three calls during a treatment, and no way to know who to call back.
The appointment reminder goes out by text
A message the day before from the clinic's number, using templates you write once. The patient replies on the same thread, and the whole team sees it.
- Reusable message templates
- One thread per patient, never a duplicate
- Automatic text to the missed caller
The line knows your hours
During treatments and after closing, the call goes to voicemail instead of ringing in the room. The message arrives transcribed, to handle between two patients.
- Per-day hours, in your timezone
- Transcribed, searchable voicemail
- Automatic reply after hours
The practitioner's cell stays private
Patients call the clinic's number, which can ring a mobile during chosen hours. The personal number is never exposed.
- Forwarding to one or several mobiles
- Simultaneous or sequential
- After hours, voicemail takes over
A greeting that routes
Press 1 to book, 2 for a renewal. Routine requests reach the right place without tying up the front desk.
- Greeting in French or English
- Each key routes to a number or voicemail
- Included on Business and Scale plans
What changes in a clinic
The day-before reminder cuts lost time slots.
No call rings in the treatment room.
The practitioner's cell appears nowhere.
Every voicemail arrives as text.
Relay is not a health-information platform, and we say so: clinical data stays in your patient record.
Relay serves service businesses across Quebec.
The same number, the same history, on three screens.
To go further: all the features, the free tools to try before creating an account, outbound calling with outbound calls, cost tracking for leadership, or who builds Relay.