Answering while the store keeps running.
The line announces your hours
Before opening and after closing, the call goes to voicemail with your greeting. The customer knows when to call back.
A photo answers faster
The part, the model in stock, the state of the work: from the shop's number, on the customer's thread.
The number on the window is yours
It lives on your telecom account, with your region's area code. It stays reachable if you change software.
Saturday staff see everything
Who promised what, on what date. The history belongs to the shop and stays when the person changes.
The call searches before giving up
During the rush, sequential forwarding rings several people one after another.
Recurring questions have a template
Hours, parking, returns: you write the answer once and send it in one click.
What breaks today
The phone rings while a customer waits at the counter.
Opening hours change, and the line does not know it.
The number on the window belongs to the platform, not the shop.
The line announces your hours
Before opening and after closing, the call goes to voicemail with your own greeting. The customer knows when to call back instead of letting it ring.
- Hours per day of the week
- Greeting in French or English
- Automatic text after hours
A photo answers faster than an explanation
Send a photo of the part, the model in stock or the state of the work from the shop's number. The thread stays attached to the customer.
- Texts and photos from the same number
- Templates for the recurring questions
- One thread per customer, never a duplicate
The number on the window is yours
It lives on your telecom account, in your name, with your region's area code. It stays reachable even if you change software or provider.
- Pick your local area code at purchase
- Port an existing number to your account
- We keep you with the product, not the contract
Saturday staff see the same history
Who promised what, on what date, to which customer. The history belongs to the shop and stays when the person changes.
- Shared inbox, one-click assignment
- Open or closed status on every thread
- An extra seat costs $3-7 CAD
What changes at the counter
The line states your hours before the customer lets it ring.
A photo from the shop's number replaces three explanations.
The number on the window stays reachable whatever you change.
The customer history belongs to the shop, not the employee.
No desk phone to buy: a browser is enough.
Relay serves service businesses across Quebec.
The same number, the same history, on three screens.
To go further: all the features, the free tools to try before creating an account, outbound calling with outbound calls, cost tracking for leadership, or who builds Relay.