Relay
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Pricing

The price in full, before you pay.

A monthly base that already includes your team — and an extra seat that gets cheaper as you grow. You add your telecom cost at cost price, via the provider of your choice.

MonthlyAnnual2 months free

Prices in Canadian dollars (CAD).

Relay = the software. You bring your telecom account, at cost.TwilioTelnyx
Free
To try it
$0/mo
1 user · free forever
Create your free account
Included
  • 1 workspace
  • Inbound & outbound calls
  • History & contacts
  • SMS off
Essentials
For freelancers
$17/mo
3 seats included, then +$7/seat
Billed monthly
Choose Essentials
Included
  • 2 workspaces
  • SMS enabled
  • Public API & webhooks
  • Forwarding & voicemail
  • Auto-reply
  • Multi-provider (Twilio/Telnyx)
Popular
Business
For teams
$47/mo
8 seats included, then +$5/seat
Billed monthly
Choose Business
Everything in Essentials, plus
  • 5 workspaces
  • Recording
  • AI transcription
  • AI summaries
  • Sequential forwarding & IVR
  • Shared inbox
Scale
For growing orgs
$97/mo
15 seats included, then +$3/seat
Billed monthly
Choose Scale
Everything in Business, plus
  • Unlimited workspaces
  • Cheapest extra seat (+$3)
  • Low-balance alerts
  • Priority support

All plans: you connect your own telecom account (Twilio or Telnyx). Minutes, texts and numbers billed by the provider, at its rate. No Relay markup on telecom.

The proof

The real math: a team of 10

Software only, at 10 people. Relay Business includes 8 seats, +$5 for the other 2 = $57. Competitors bill every head.

Solution
Software / mo (10 people)
Relay Business — team of 10 (8 incl. + 2 seats)
$57 CAD/mo
OpenPhone (10 × ~$19 USD)
$190 USD/mo
RingCentral (10 × ~$30 USD)
$300 USD/mo
Aircall (10 × ~$40 USD)
$400 USD/mo

Software only (telecom excluded). Competitors billed per seat ($19–40), public-pricing estimates 2026. Relay: base + seats beyond included, + your telecom at cost. That’s -70 to -86% on software at 10 people.

Who Relay is NOT cheapest for

If you're solo with light usage, an all-in-one app may cost the same. Relay wins once you have a team or volume. Note: in the US, sending business SMS requires A2P 10DLC registration managed on your provider account.

Transparency

The full math, no surprises.

Move the sliders, pick your provider. See exactly where every dollar goes — software and telecom, separated.

Team size8 people
Call minutes / month2 000 min
Texts / month1 500 SMS
Telecom provider

Twilio — le plus répandu

Relay Business software$47 CAD
Twilio (estimate)~$29.45 USD≈ $41 CAD
Real total~$88 CAD/mo
Per-seat app (~$25 USD × 8)~$200 USD≈ $277 CAD
You save~$189 CAD/mo

Relay software = Business base + seats beyond included, billed by us in Canadian dollars. Twilio rates in US dollars, billed by the provider on your account. Business SMS: A2P registration required, in Canada as well as the US.

Conversion: $1 USD = $1.384 CAD (Bank of Canada, September 4, 2026). Telecom is billed in US dollars by your provider; Relay software is billed in Canadian dollars.

Compare plans

Every detail, plan by plan.

Free
Essentials
Business
Scale
Monthly base
$0
$17
$47
$97
Seats included
1
3
8
15
Extra seat
—
+$7
+$5
+$3
Workspaces
1
2
5
Unlimited
Web calls
SMS
–
Public API & webhooks
–
Multi-provider telecom
–
Call forwarding
–
Recording
–
–
AI transcription
–
–
AI summaries
–
–
Shared inbox
–
–
Low-balance alerts
–
Support
Community
Email
Email
Priority
Pricing questions

Everything you’re wondering about price.

Each plan has a monthly base that already includes several seats (3 for Essentials, 8 for Business, 15 for Scale). Beyond that, each extra seat costs a small amount — which drops as you move up (+$7, +$5, +$3). The bigger your team, the cheaper the seat.

Start free. Pay when it pays off.

Create your workspace in 5 minutes. Connect the provider of your choice when ready.

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