One price per team, not per person.
A monthly base that already includes your team — and an extra seat that gets cheaper as you grow. You add your telecom cost at cost price, via the provider of your choice.
Prices in Canadian dollars (CAD).
- 1 workspace
- Inbound & outbound calls
- History & contacts
- SMS off
Billed monthly
- 2 workspaces
- SMS enabled
- Public API & webhooks
- Forwarding & voicemail
- Auto-reply
- Multi-provider (Twilio/SignalWire/Telnyx)
Billed monthly
- 5 workspaces
- Recording
- AI transcription
- AI summaries
- Sequential forwarding & IVR
- Shared inbox
Billed monthly
- Unlimited workspaces
- Cheapest extra seat (+$3)
- Low-balance alerts
- Priority support
All plans: you connect your own telecom account (Twilio, SignalWire or Telnyx). Minutes, texts and numbers billed by the provider, at its rate. No Relay markup on telecom.
The real math: a team of 10
Software only, at 10 people. Relay Business includes 8 seats, +$5 for the other 2 = $57. Competitors bill every head.
Software only (telecom excluded). Competitors billed per seat ($19–40), public-pricing estimates 2026. Relay: base + seats beyond included, + your telecom at cost. That’s -70 to -86% on software at 10 people.
If you're solo with light usage, an all-in-one app may cost the same. Relay wins once you have a team or volume. Note: in the US, sending business SMS requires A2P 10DLC registration managed on your provider account.
The full math, no surprises.
Move the sliders, pick your provider. See exactly where every dollar goes — software and telecom, separated.