Everything to sound professional.
Nothing to slow you down.
The core is simple: call and text. Everything else — AI, forwarding, team — is there when you need it, invisible when you don’t.
Calls from your browser
Keypad, inbound and outbound, mute, transfer. WebRTC voice quality. Your team answers on the same number, from any tab.
- Inbound & outbound
- Mute, hold, transfer
- WebRTC voice quality
SMS in conversation threads
Real per-contact messaging. Reply templates, unread badges, instant send. Like a chat, on your business number.
- Per-contact threads
- Reply templates
- AI suggestions
And everything around it.
Calls
8Never miss a call
Rings your mobile, simultaneously or in sequence.
Voicemail
Custom greeting, instant notification.
Call recording
Opt-in recording, secure playback.
Phone menu (IVR)
“Press 1 for…” in a few clicks.
Put three people on a call
Three-way conference and call transfer, warm or cold.
Draw your call routing
Flow: a visual editor to route calls, no code.
Reach the right person
Dial-by-extension (ext. 101, 102…) and multiple numbers per workspace.
See who's available
Real-time team presence: calls go to whoever can answer.
Messaging & AI
4Transcription (AI)
Bring your Deepgram/AssemblyAI key. Search inside calls.
AI summaries
Summary + action items after each call.
Auto-reply
Automatic text for missed and after-hours.
Send MMS
Images and audio in your threads, not just text.
Team & control
6Shared inbox
Assign conversations, see who replies.
Business hours
Auto-replies after hours, voicemail at night.
Contacts & timeline
Calls, texts and notes in one place.
Blocklist
Unwanted numbers auto-rejected.
Webhooks & Zapier
Send every call/text to 1,000+ apps.
Run it from one dashboard
Call and SMS volume, usage and caps, team activity — all in one place.
An AI receptionist. Without the $99 bill.
Every competitor charges extra for their AI agent: $99/month or $0.99/minute. Soon at Relay, you'll bring your own OpenAI or Claude key — and pay only your real usage, a few dollars a month. It will answer, route and take messages 24/7.
Elsewhere: $99/month flat (RingCentral, Nextiva, CloudTalk) or limited credits (Quo: ~10 AI calls/month included). At Relay: your real OpenAI usage, no artificial cap.
All of it, without the clutter.
The dialer and texts stay front and center. Every advanced setting is tucked away, discreet, one click to enable — never forced on you.