Question 1

Simultaneous or sequential: what's the difference?

Accepted Answer

Simultaneous: your browser and forwarding numbers all ring at once — first to pick up takes the call. Sequential: it rings you first, then the next person, then voicemail takes over. Sequential is included in Business and Scale.

Question 2

How many forwarding numbers can I add?

Accepted Answer

Up to 5 numbers per workspace, mobile or landline, in international format.

Question 3

What happens if no one answers?

Accepted Answer

The call lands on your voicemail with your greeting. You get a notification, and if transcription is on, the message also arrives as text.

Question 4

Does forwarding replace the browser?

Accepted Answer

No, it adds to it: the browser keeps ringing for the whole team, and your forwarding numbers ring on top. Answer wherever you are.

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Sequential

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