A call gets several chances to land.
One single queue
Calls, texts and voicemails in one inbox. Unreads stay in sight.
A menu that routes
Each key leads to the right person or to voicemail, in your language.
The call searches before giving up
The browser, then the mobiles, at once or one after another. Up to five numbers.
After hours, the line says so
Outside hours, the call goes to voicemail instead of ringing into the void.
Voicemail gets read
Transcribed and searchable. An address, a file number, readable in ten seconds.
One owner per conversation
One-click assignment and a visible status: nobody says “I thought you had it”.
What breaks today
A call missed at noon becomes a client calling your competitor at 12:05.
The number rings one cell phone, the one belonging to whoever is in a meeting.
Nobody knows who was supposed to call back, or whether anyone did.
The call looks for someone before giving up
The browser rings, then the mobiles, at the same time or one after another. Up to five forwarding numbers, in the order you choose.
- Simultaneous or sequential forwarding
- Up to 5 numbers per workspace
- Sequential forwarding included from Business
A voice menu that routes to the right place
Press 1 for sales, 2 for service. Each key leads to a number or to voicemail, with a greeting in your language.
- Greeting in French or English
- Each key routes to a number or voicemail
- Available on Business and Scale plans
After hours, the line says so itself
Outside business hours, the call goes straight to voicemail instead of ringing into the void. The voicemail reaches you transcribed, readable in ten seconds.
- Per-day hours, in your timezone
- Transcribed, searchable voicemail
- Automatic text reply after hours
A visible owner on every conversation
Calls and texts land in a shared inbox. Every thread has an owner and a status, so nobody says “I thought you had it”.
- One-click assignment, shared history
- Open or closed status on every thread
- The client only ever sees one number
What changes for the people who answer
The call rings the browser, then the mobiles, up to five numbers.
A voice menu in French or English routes before a human picks up.
After hours, voicemail takes over and transcribes.
Every conversation has a visible owner and a status.
The missed caller gets an automatic text from the same number.
Relay serves service businesses across Quebec.
The same number, the same history, on three screens.
To go further: all the features, the free tools to try before creating an account, outbound calling with outbound calls, cost tracking for leadership, or who builds Relay.