The Aircall alternative, without the 3-seat minimum.
Aircall is a real call center — powerful, but billed ~$40 USD per seat with a 3-seat minimum. If you just want a simple business number for your team, without paying for a call-center suite, Relay charges per team with a base that already includes your seats.
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A team of 10: Aircall vs Relay
With Aircall: ~$40 USD/seat, 3-seat minimum. A team of 10 ≈ $400 USD/mo of software, before any add-ons.
With Relay: $57/mo for a team of 10 + your telecom at cost. No seat minimum, no suite to pay for.
Software only, team of 10. Relay Business = 8 seats included + 2 (= $57). Competitor billed per seat. Add your telecom at cost (Twilio, SignalWire or Telnyx). Public-pricing estimates 2026 — re-verify.
What Relay does differently.
No seat minimum
Aircall requires 3 seats minimum. Relay bills the organization: 1 or 20 people, the price doesn’t change.
Simple, not bloated
Aircall targets call centers (queues, supervision). Relay keeps the core simple: call, text, done.
Transparent telecom cost
Your own Twilio, at its rate. You see exactly where every dollar goes.
AI without an add-on
Summaries and suggestions via BYOK, your real cost — not a billed-on-top module.
Switching takes 5 minutes.
Connect your Twilio
Paste your SID and Auth Token — AES-256 encrypted, never in clear.
Keep or get your number
Keep an existing number on your account, or buy one in two clicks.
Call and text
From your browser, in 5 minutes. Your team shares the number.
Relay isn’t for everyone.
Stay with Aircall if…
- You run a real call center (queues, live supervision, coaching).
- You need deep, native CRM integrations.
Choose Relay if…
- You’re a small team that wants a simple business number.
- The 3-seat minimum makes you pay for empty seats.
- You want flat pricing and to own your telecom account.