Question 1

How do I keep my clients separate in Relay?

Accepted Answer

One workspace per client: their number, their call and text history, their contact book — nothing mixes, neither data nor telecom billing.

Question 2

How many workspaces per plan?

Accepted Answer

Free: 1 · Essentials: 2 · Business: 5 · Scale: unlimited. An agency running 10+ clients lives on Scale ($97/month, +$3 seats).

Question 3

Can the client pay for their own telecom?

Accepted Answer

Yes — each workspace has its own telecom credentials. Connect the client's own Twilio account: they pay their usage directly, at cost, and the number belongs to them.

Question 4

Do my employees see every client?

Accepted Answer

Only if you want them to. Members see only the workspaces you assign them; admins see everything. Everyone works within their scope.

Multiple clients. Multiple numbers.
One dashboard.

Unlimited workspaces (Scale)

Telecom cap per org

Per-client separation

Frequently asked questions

Cut costs

Run all your clients, cleanly.

Multiple clients. Multiple numbers.One dashboard.