Your business phone
should belong to you.
Others rent you a line and resell your minutes. At Relay the telecom account carries your name: you pay your provider at their rate, and an extra seat costs $3–7 instead of $19–40.
The real math: a team of 10
Software only. Relay Business includes 8 seats, +$5 for the other 2. Competitors: billed per seat.
Software only (telecom excluded). Competitors per seat ($19–40), public-pricing estimates 2026. Relay: base + seats beyond included. Add your telecom at cost (Telnyx ≈ half price on outbound minutes). Business SMS: A2P required, Canada as well as the US. Scale ($97, +$3/seat) = cheapest at scale → 25 people = $127.
Solo with light usage, an all-in-one may cost the same. Relay wins with a team or volume. Note: in the US, sending business SMS requires A2P 10DLC registration, managed on your provider account.
The same number, the same history, on three screens.
To go further: all the features, the free tools to try before creating an account, outbound calling with outbound calls, cost tracking for leadership, or who builds Relay.