The OpenPhone alternative that doesn’t charge you per seat.
OpenPhone (rebranded to Quo in late 2025) is simple and polished — but billed per user, with telecom markup baked into the price. Relay charges per team and connects to the provider of your choice (Twilio, SignalWire or Telnyx): you pay telecom at real cost, and you keep your number.
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A team of 10: OpenPhone vs Relay
With OpenPhone: each member ≈ $19 USD/mo. A team of 10 ≈ $190 USD/mo of software, plus an invisible markup on every minute and text.
With Relay: $57/mo for a team of 10 (Business, 8 seats included + 2) + your telecom at cost. Add members without your bill exploding.
Software only, team of 10. Relay Business = 8 seats included + 2 (= $57). Competitor billed per seat. Add your telecom at cost (Twilio, SignalWire or Telnyx). Public-pricing estimates 2026 — re-verify.
What Relay does differently.
Per team, not per seat
OpenPhone bills each user. Relay has a base that already includes your seats (3/8/15); beyond that, the seat gets cheaper and cheaper (+$7 → +$3).
Zero telecom markup
Your minutes and texts go through YOUR Twilio, at its rate. We never touch your telecom bill.
Your number is yours
The number lives on your Twilio account. Leave anytime, keep it. No lock-in.
AI via BYOK, not an add-on
Summaries and suggestions with your own OpenAI/Claude key — your real usage, no inflated AI plan.
Switching takes 5 minutes.
Connect your Twilio
Paste your SID and Auth Token — AES-256 encrypted, never in clear.
Keep or get your number
Keep an existing number on your account, or buy one in two clicks.
Call and text
From your browser, in 5 minutes. Your team shares the number.
Relay isn’t for everyone.
Stay with OpenPhone if…
- You want a native mobile app above all (ours is a PWA, native app on the roadmap).
- You don’t want to touch any setup, not even 5 minutes of Twilio.
Choose Relay if…
- You have a team (per-org pricing becomes unbeatable).
- You do volume and want to see the real Twilio cost.
- You want AI without hidden cost and to own your telecom account.