Question 1

Is connecting my own telecom account complicated?

Accepted Answer

No: paste two credentials (SID + token), Relay validates them and configures your number by itself. Five minutes, no technical knowledge. Credentials are encrypted (AES-256) and revocable anytime.

Question 2

What do I actually gain vs an all-inclusive plan?

Accepted Answer

Telecom at cost (the real per-minute and per-text price, not a hidden markup), visibility on every dollar spent, and a number you own — on YOUR account, not ours.

Question 3

If I leave Relay, do I lose my number?

Accepted Answer

No — that's exactly the point. Your number lives on your Twilio, SignalWire or Telnyx account. Unplug Relay, the number stays yours. No hostage.

Question 4

Anything to know about texting to the US?

Accepted Answer

Yes: business texting to the US requires A2P 10DLC registration, done on your provider account (modest one-time + monthly fees). That rule applies to everyone — we guide you through it, we don't hide it.

Your provider. Your number.
Your freedom to leave.

The provider of your choice

Texts without trap quota

A spending cap you set

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Own your phone system again.

Your provider. Your number.Your freedom to leave.