Relay
Comparison

Relay vs RingCentral: lightness versus the heavy suite.

RingCentral sells a full phone + video suite, billed per seat, with AI as a $99 add-on. Relay does one thing, simply, flat-priced.

Criterion
Relay
RingCentral
Pricing
Per team (base $17–97, seats included)
~$35/seat (~$175 for 5)
AI agent
BYOK, at cost (soon)
~$99/mo add-on
SMS
At Twilio cost, no cap
Quota (25 texts/user/mo), then overage
Telecom account ownership
Yes — your Twilio
No (locked with them)
Simplicity
Web, 5 min, no bloat
Often call-center oriented

Honestly: RingCentral covers video, large fleets and classic enterprise telephony. For a big, structured organization it holds up. Relay wins for small teams that want the essentials, without SMS quotas or AI add-ons.

Public pricing, June 2026 — re-verify before publishing.

Updated 13/06/2026Data from public pricingRelay is our product
Coming from RingCentral? See why to switch
What the pricing page hides

RingCentral’s hidden costs.

The per-seat price

~$35 per seat, plus the AI agent as a $99/mo add-on and a 25-text/user quota.

The bundled telecom markup

RingCentral bundles minutes and texts into its price, with an invisible markup. At Relay, telecom goes through your Twilio, at real cost.

The cost of leaving

Your number stays locked with RingCentral. At Relay, it lives on your Twilio account — you leave without losing it.

Calculate what you save.

Team size, minutes, texts — see your real cost in 10 seconds.

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