Get a business number with area code 613
Area code 613 covers Eastern Ontario (Ottawa). Connect your own telecom account to Relay, pick a 613 number, and your team calls and texts from the browser. The telecom account carries your name.
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Area code 613 at a glance
Where area code 613 comes from
The 613 has been in service since 1957, carved out to cover eastern Ontario and the federal capital. It ran alone for over fifty years before an overlay arrived.
What 613 covers
It follows the Ottawa River and the St. Lawrence, from Ottawa east to Cornwall and west to Kingston, reaching north to Pembroke in the valley. Ottawa forms the core with Kanata, Nepean, Gloucester and Orléans. Cross the river and you are in 819.
Places served by 613
Who answers the phone in 613
The federal government dominates, surrounded by government relations firms, defence, research and a technology cluster in Kanata. Kingston and Belleville add education, health care and corridor logistics.
The phone day to day in 613
The capital runs on Eastern time and its calendar is the federal one: office days are clean, the spring budget period intensifies everything, and summer is markedly quieter. A good share of business calls concern files in progress rather than cold sales, which makes conversation history more useful here than elsewhere. Gatineau is a five-minute drive away but on the other side of a provincial border and an area code.
613 and its neighbours
The 613 overlays 343 across all of eastern Ontario. Across the Ottawa River begins 819, which covers Gatineau: two cities pressed together, two codes, two provinces. Many businesses in the region keep a number on each side, because a Gatineau customer hesitates at a 613 and the reverse holds just as true.
What a 613 number changes for a business
In Ottawa a local number signals seriousness in a market where many suppliers come from Toronto. For a consultant or subcontractor targeting departments and agencies, showing a 613 shortens the perceived distance before the first conversation even starts.
How to dial a 613 number
Ten-digit dialing is mandatory in the 613 area (overlaid with 343, 753).
Why a 613 number for your business?
A 613 number gives you a local presence in Eastern Ontario (Ottawa). Calls with a local caller ID get picked up more often than an unknown or toll-free number, and your clients recognize a neighbour rather than an out-of-province cold call.
- Picked up more often than a toll-free or out-of-province number.
- Local trust: clients prefer a vendor from their region.
- Remote team: everyone calls from anywhere under the same local number.
- Easy to recall for cards, vehicles and word of mouth.
Who uses a 613 number?
Practices and professional services
Accountants, notaries, consultants: the client calls back a number they recognise, and every exchange stays attached to their file. Missed calls go back out as an automatic text instead of sitting in a mailbox nobody checks.
Shops and workshops
The phone question is short: do you have it, when do you close, what does it cost. The number rings wherever someone can answer, and texting handles the rest without tying up the counter.
Home services
Plumbers, electricians, HVAC: the whole team shares one local number, calls ring whoever's free, nothing slips.
Real estate
A local number doesn't get screened like an out-of-province one. Every call and text stays on the contact record.
Health & clinics
A voice menu routes to scheduling or billing; after hours, urgent calls go through, the rest to voicemail.
Professional services
Accountants, lawyers, advisors: every call is logged, and an AI summary lists action items after the conversation.
Sales
Reps prospect with a local caller ID — picked up more often than an unknown or toll-free number.
Retail & delivery
Order confirmations and delivery windows by SMS from the same local number customers already know.
Get a 613 number in 3 steps
- 1Connect your telecom account (Twilio or Telnyx) — your credentials are encrypted, never exposed.
- 2Pick a number with the 613 area code, or port an existing 613 number.
- 3Your team calls and texts from the browser, on a shared number.
Nearby and related area codes
Other area codes near 613 or covering the same region.
See all Canadian area codes How a virtual phone number works
Porting an existing 613 number
If you already have a 613 number, you do not have to change it. Number portability is a regulated right in Canada: your current provider cannot hold on to a number that belongs to you. The transfer goes to your own telecom account, not ours, which means the number stays in your name once it lands.
In practice you need a recent bill from the current provider and a signed authorisation. Timing depends on the line type, typically a few business days. The line keeps working during the transfer: the switch happens on an agreed date, not into a void.
What a 613 number really costs
There are two bills, and that is deliberate. Relay software comes from us, in Canadian dollars, billed per team with seats included. Telecom comes from your provider, at their published rate, on an account in your name. We do not resell the minute and we take no margin on it.
The consequence is easy to verify: you can open your provider's dashboard and see the real price of every call and every text. That is what changes as volume grows, because a hidden margin on the minute costs more and more the more you call.
Texting from a Canadian number: what to know
Since March 2025, a Canadian number used for business texting requires A2P 10DLC registration or identity verification with the carrier. Many sites still present this as an American matter: it is not, the rule also applies to texting a Canadian customer from a 613 number. The process happens on your own telecom account, with your business details, and like the number it stays yours.
613 or 343, 753: which one?
These codes cover the same territory, down to the street. Technically they are equivalent: same local zone, same rates, same ten-digit dialling. The only real difference is age. Since 613 has been in service since 1957, it reads as the most established, and it is also the hardest to get. The newer overlays offer identical reach with far better availability.
The more useful question is how many numbers you need. A business serving several cities often does better opening one per market than forcing a single number on everyone: the local listing shows the expected code, and the calls still land in the same shared inbox. Because the numbers live on your own telecom account, adding one does not mean renegotiating anything.
One last point, often forgotten: the number you display has to be the one that rings when somebody calls back. A local code on a listing followed by a callback from a placeless number cancels the whole benefit. That is why the outbound call goes out from the same 613 number as the inbound one.